This document was created in Canva with royalty-free graphics sourced from Canva and Pexels.com.

It is a quick reference guide placed at each check out station so cashiers and supervisors have easy access to the right information at the right time.  

This document was created in Canva with some elements from PowerPoint. It is a job aid to help volunteers apply the call script when they answer the phone. It is a supplement to the Clear Communication Call Management training, which was created in Articulate Rise.